Read This First

*I would also like to ask anyone posting a technical problem on the General PC Help section, or either the TS2 Help section when it relates to a graphical, game not starting or crashing issue, to include a DxDiag report with their thread. The following method works on both XP and Vista.

Go to Start > Run and type dxdiag into the box that shows up. Then save all information as a text file and copy and paste the first section under System Information and the fourth section under Display Drivers down to the part where it mentions the date of the driver.
It should look like this:

------------------
System Information
------------------
Time of this report: 07/20/2009, 12:33:19
Machine name: Mine
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3

(2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: ECS
System Model: Nforce3-A939
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~2.2GHz
Memory: 2048MB RAM
Page File: 476MB used, 3465MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
---------------
Card name: Radeon X1950 Pro
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter AGP (0x7280)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7280&SUBSYS_E190174B&REV_9A
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6706 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/27/2007 01:58:34, 269312 bytes

I hope these guidelines will be beneficial for you when deciding what to post.

Any threads posted out of place will be moved at the moderator's discretion.

This is an example of what you should post.